All orders placed by 12/18 3:00pm eastern time will ship 12/20 or earlier. We ship through United States Postal Service (USPS). Their cut off date for pre-Christmas delivery is 12/20. We will make sure that holiday orders placed by 12/18 3:00pm eastern, ship by 12/20. Unfortunately we cannot promise pre-Christmas delivery on any orders placed after 12/18 3:00pm eastern time. Selecting Priority Mail or Priority Mail Express upon check out will provide quicker shipping service but does not add a rush to the order.
Please note that because of the custom nature of our products, no refunds or credits will be given due to delivery delays.
All orders ship through the United States Post Office (USPS). Once your order leaves the studio, you can expect the following shipping times for delivery (barring any severe weather conditions or USPS mishaps):
- USPS Standard/First Class: Delivered 3-5 business days from the time the order leaves the studio
- USPS Priority: Delivered in 1-3 business days from the time the order leaves the studio
- USPS Priority Express: Delivered in 1-2 business days from the time the order leaves the studio
Gift cards are electronic and sent through email. There are no physical card options.
Please contact customer service at 1-804-404-2659 with any additional questions.